Sometimes billing by the hour beats the alternative. Yesterday's Washington Post profiled (reg reqd) Robert Barnett of Williams & Connolly. Mr. Barnett has a virtual hammerlock on representing high-profile political and public figures who want to … [Continue reading]
How Google Meets its Value Challenge
Many law firms are finding it hard to come up with a clear value proposition and delivery model for clients. So step back from the law for a moment and take a rare glimpse inside Google. You may be familiar with their work. This is courtesy of an … [Continue reading]
People Drive the Process
You can't turn on the news without seeing a large Japan-based auto company being pilloried by Congress. (This is the same company that was lionized by certain senators last year). Once a company's executives are called to Congress, and made to stand … [Continue reading]
Clients Focus on Process; Law Firms on Profits?
The trajectories of large corporate clients and major law firms shows increasing divergence: 1. Large Corporate Client--Microsoft. News broke today that the software giant sealed an outsourcing deal wiith LPO firm CPA Global. Microsoft has been … [Continue reading]
Legal Rate Increases: Bold or a Boomerang?
Some large law firms are trying to navigate the murky waters of rate increases. Not easy to do in this market; some would suggest it may not be wise, either, as most large corporate clients are looking to lower costs on an absolute and unit … [Continue reading]
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